Company:
# 1 Costa Rica
Travel is a sister company of Costa Rica Travel Site. The National Registry name
of these companies is Turismo Expertos de Costa Rica S.A. All paper work
provided will have the COSTA RICA TRAVEL SITE logo.
Deposit:
$100
non-refundable deposit is required in order to begin making reservations.
Bookings including travel dates from Dec 16 to Jan 10 and for Easter week
require payment in full within 7 days of confirmation and are non-refundable.
Final
Payment:
Excluding the
particular dates mentioned above, normally the final payment is due 30 days
prior to departure. On particular occasions and due to conditions of the
services being booked at the moment, this pre-payment period can increase or
decrease. Bookings confirmed within 30 days of arrival to the country require
payment in full within 5 working days.
Payment
Policy:
Check, Credit
Card authorization form or Wire Transfer must be received by full payment by
deadline. Checks will not be accepted for late bookings. Bookings including
travel dates from Dec 16 to Jan 10 and for Easter week require payment in full
within 7 days of confirmation. If payment deadline is not met, all reservations
will be canceled as we must maintain our relationship with our suppliers.
Cancellation Policy:
# 1 Costa Rica
Travel reserves the right to cancel any reservation which could affect the
company in any way (libel / slander, economical loss, or any other).
Rights to
refunds if you change or cancel your reservation are limited. The following fees
apply:
-
30 to 15 days prior
arrival in C.R.- $100 plus all supplier
penalties & costs
-
14 to 7 days prior
arrival in C.R. - 50% of tour plus all
supplier penalties & costs
-
6 days prior arrival in C.R. - 100%
-
Bookings including travel dates from Dec 16 to Jan 10
and for Easter Week are non-refundable.
All penalty
fees are applicable above and beyond any air ticket cost. Cancellations must be
received in writing. No refunds will be made for unused travel services, nor is
the price or value exchangeable for alternative services.
Late bookings:
# 1 Costa Rica
Travel can make late bookings but they should be paid as soon as the
reservations are confirmed.
Rates subject to change without
notice:
Rates are
subject to change without notice since our purveyors may vary conditions and/or
end special rates at any moment.
Insurance:
We recommend
that travelers purchase short-term travel insurance covering baggage loss,
accident/life and trip cancellations. This is available through many travel
agencies and through leading insurance companies.
Payment:
In order to
provide the outmost security to all parties involved payments are accepted by
check, credit card or wire transfer only. Checks should be made payable to "Turismo
Expertos de Costa Rica S.A." and can be from any bank but belonging to the USA banking
system. NO MONEY ORDERS or TRAVELERS CHECK are accepted.
Payments from
banks outside of the United States require payment by bank draft in U.S.
dollars. Expenses for mailing checks and wire transfers commissions are not
covered by # 1 Costa Rica Travel.
Documentation:
U.S. citizens need to have a valid passport (visa is required
for some countries). It is the responsibility of all those traveling to obtain
information and proper documentation. # 1 Costa Rica Travel and its agents
accept no responsibility for changes in documentation requirements or for any
departure or entry denials. Passengers denied boarding for lack of documentation
will receive no refund. Full cancellation policies apply to cancellations due to
incorrect documentation.
Schedule
Changes and Delays:
All travel
itineraries are based on the best information available at the time of
confirmation. Due to the nature of international travel changes to schedules and
itineraries may be necessary and may also prevent some of the scheduled
activities to be completed. NO REFUNDS CAN BE GIVEN FOR SUCH ELIMINATION. We do
not accept economic and civil responsibilities for losses or accidental expenses
due to changes or delays in airline or hotel overbooking, defaults, weather,
strikes, sickness, war, riots, theft, acts of nature, vandalism, medical and
hospitalization expenses or any other causes not within the power of # 1 Costa
Rica Travel. All such losses or expenses are the responsibility and are assumed
by the traveler.
Responsibility:
All travel
documents and vouchers issued by # 1 Costa Rica Travel / Costa Rica Travel Site
and its agents are subject to the terms and conditions of the supplier, to the
laws of their countries, and to international conventions between countries. The
traveler agrees that # 1 Costa Rica Travel / Costa Rica Travel Site , its
agents, affiliates and employees, shall not be liable for any damages and losses
incurred, or any other causes not within the power of # 1 Costa Rica Travel /
Costa Rica Travel Site . We do not accept economic and civil responsibilities
for losses or accidental expenses due to hotel overbooking, defaults, weather,
strikes, sickness, war, riots, theft, acts of nature, vandalism, medical and
hospitalization expenses or any other causes not within the power of # 1 Costa
Rica Travel / Costa Rica Travel Site . All such losses or expenses are the
responsibility and are assumed by the traveler. All participants expressly wave
any and all rights which one may have against # 1 Costa Rica Travel / Costa Rica
Travel Site its agents, officers, or employees caused by the negligence of such
persons in connection with foregoing. Under no circumstance is # 1 Costa Rica
Travel / Costa Rica Travel Site to be construed as a carrier or common carrier
under contract for safe passage of the traveler or for luggage and/or
belongings. By enrolling in and tendering payment for any and all services
participants agree to accept and agree to be bound by the terms and conditions
on this Web Site. No other person other than an officer of # 1 Costa Rica Travel
/ Costa Rica Travel Site , by document in writing , is authorized to waive or
alter any condition with the foregoing.
For further information about reservations contact us at:
Contact Us
1-800-745-3135 (USA and CANADA TOLL FREE)
Costa Rica Phone : (506) 290-2878
Costa Rica Fax: (506) 290-2853
P.O.Box : 387-1200 PAVAS, Costa Rica
